Import duties may apply for non-UK orders
For some international orders, local customs authorities may apply a small customs fee before your package can be released. These charges sometimes come from courier partners such as Exelot, UPS or CK.
👉 What this means for you:
- If your order is taking longer than expected, please check your email (including spam/junk folders) for a message from Exelot, UPS, CK, or your local courier.
(please don’t submerge under water)
(If order is refused due to customs payment the shipping fee will be deducted from the refund)